Managing and Accessing Your Server

Managing Your Server from the Customer Portal

To manage your Cloud Compute server:

1. Log in to the Nubius Customer Portal.

2. Navigate to Services → My Services.

3. Locate the server you want to manage and click on it.
   

4. From the Server Management Panel, you will find various management options:

   • Start, Stop, or Reboot the server.

   • Rebuild the server using different App Templates.

   • Open the Console for direct access.

   • Manage Custom ISO installations.

   • Configure the Firewall settings.

   • View Performance Graphs for resource usage.

   • Access General Information, including IP address and login credentials.

Note: The default username for accessing your server is:

• Linux Servers: root

• Windows Servers: Administrator
  
  

Accessing Your Server

You can access your server using either of the following methods:

1. Using the Web Console

• The Web Console is available directly within the Nubius Customer Portal.

• Follow the steps above to navigate to your server and click Open Console.
  

• This will open a noVNC console where you can login with the root user and the password found in the server details. 
  

2. Connecting via SSH (Linux/Mac) or PuTTY (Windows)

IMPORTANT: By default, server does not has any firewall rule, however, if a Rule is added, it will automatically add a drop all rule and you need to open ports individually. For managing the firewall, please check this user guide.

For a more direct connection, use SSH (for Linux/Mac) or PuTTY (for Windows):

Accessing via SSH (Linux/Mac)

1. Open a Terminal.

2. Run the following command, replacing your_server_ip with your actual server IP:

   ssh root@your_server_ip

3. Enter your server password (found in the Customer Portal).

Accessing via PuTTY (Windows)

1. Download PuTTY from https://www.putty.org/.

2. Open PuTTY and enter the following details:

   • Host Name (or IP address): your_server_ip

   • Port: 22 (default for SSH)

   • Connection Type: SSH

3. Click Open.

4. When prompted, log in with:

   • Username: root (Linux)

   • Password: Found in the Customer Portal.

3. Connecting via Remote Desktop Protocol (RDP) for Windows Servers

For Windows-based servers, you can use Remote Desktop Protocol (RDP) to connect.

Accessing Windows Server via RDP

1. Open an RDP client:

   • Windows: Remote Desktop Connection (built-in application).

   • Mac: Download Microsoft Remote Desktop from the App Store.

   • Linux: Use Remmina or any RDP-compatible client.

2. Enter the Server IP Address (found in the Customer Portal).

3. Click Connect.

4. When prompted, enter:

   • Username: Administrator

   • Password: Found in the Customer Portal.

5. Click OK to establish the connection.

For additional security, consider setting up SSH keys (Linux) after first login.

If you encounter any issues accessing your server, please contact Support via the portal or email support@support.nubius.io.